Data Collection
Hum sirf naam, phone, email, aur payment method lenge jo account verify karne ke liye zaroor hai. Extra details nahi, sirf zaroori information.
LEGAL REFERENCE
10km par aapki privacy hum ke liye sabse zaruri hai
Jab aap 10km par account khولte ho aur JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, tab aapka har ek piece of information encrypted rehta hai aur...
Encryption har payment meinVerified account securityJazzCash, Easypaisa, SadaPay, Raast safeData kabhi share nahi
Humara privacy approach aur jurisdiction clarity
10km Pakistan ke qanoon aur supported ilaqon ke local regulations ke under operate karta hai. Jab aap account banate ho, tab aapka naam, phone number, aur payment details sirf aapke withdrawals verify karne aur account security maintain karne ke liye use hote hain. Hum kisi bhi third party ko aapka personal information bina aapki permission ke nahi dete. JazzCash, Easypaisa, SadaPay aur
Raast ke sath aapke transactions encrypted rehte hain aur humara processor sirf transaction data rakhta hai jo legally required ho. Aapka gaming history sirf aapke account par visible rehti hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY QUESTIONS
Agar aapko apni privacy ke baare mein sawaal ho
Aapka privacy concern hum ke liye important hai. Agar aapko koi bhi sawal aapke data, aapke payment details, ya aapke account access ke baare mein ho, to hum yahan hain jawab dene ke liye.
Team online
Email Support
[email protected] par email karo. Hum 24 ghante mein jawab dete hain. Aapka query directly humari compliance team tak phuunchta hai.
Live Chat
Account mein login karo aur support section khol. Live chat agent aapke privacy questions ka jawab dene ke liye trained hain.
Account Settings
Aapka profile mein 'Privacy & Security' section hai jahan aap apna data review kar sakte ho aur download bhi kar sakte ho.
MEHFOOZI KA PROOF
Humara security aur transparency standard
10km par aapka trust hamara sab se bada asset hai. Isliye humne apne privacy practices ko transparent aur verifiable banaya hai. Har ek payment, har ek withdrawal, har ek account access humara...
Encrypted Storage
Aapka sab personal information AES-256 encryption mein stored hai. Server-level encryption ensure karta hai ki sirf authorized staff access kar sakte hain.
Payment Processor Trust
JazzCash, Easypaisa, SadaPay aur Raast directly 10km ke payment gateway se connect hain. Humara processor PCI-DSS compliant hai aur aapka card details na to hum store karte hain na hi dikhta hai.
Withdrawal Verification
Jab aap paise nikalne ke liye request karte ho, tab aapka identity verified hota hai. Yeh process sirf aapke account ko protect karta hai scams se.
No Data Sharing
Hum aapka personal information kisi bhi advertiser, marketer ya third-party vendor ko nahi dete bina aapki written consent ke.
Account Access Control
Aapka account sirf aapke login credentials se hi khul sakta hai. Two-factor authentication available hai jo aap enable kar sakte ho.
Data Retention Limits
Jab aap account delete karte ho, tab aapka data humari systems se permanently remove hota hai. Legal holds ya audit requirements ke alawa sab kuch wipe hota hai.
AAPKA RIGHTS VS HUMARA DUTY
Privacy policy ke key points aur aapka contract
Jab aap 10km par account banate ho, tab ek clear agreement hota hai. Aap apni privacy expect kar sakte ho, aur hum uski guarantee dete hain. Yeh comparison aapke rights aur humari...
Payment Security
JazzCash, Easypaisa, SadaPay aur Raast mein aapka transactions encrypted rehte hain. Humara system aapka actual bank details nahi dekh sakta.
Gaming History Privacy
Aapka bets, aapka wins, aapka losses — sab sirf aapka account mein visible hain. Koi reports ya statements aapki permission ke bina share nahi hote.
Third-Party Access
Agar humey law enforcement ya regulatory body se request aye, tab legal process follow karte hue compliant hote hain. Otherwise, aapka data locked rehta hai.
Cookie & Tracking
Humara website cookies use karta hai taake aapka lobby experience personalized rhe. Aap browser settings mein cookies disable kar sakte ho, lekin account features mein impact padhe.
Account Deletion
Jab aap account delete karte ho, aapka sab data permanently remove hota hai 30 days mein. Tax records sirf legal requirement ke liye retained hote hain.
Policy Updates
Agar hum apna privacy policy badlte hain, tab aapko email mein notify karte hain. Naye changes ke liye aapka re-consent liya jayega.
Privacy policy ke essential elements jo aapko pata hona chahiye
Yeh highlights aapko 10km ke privacy framework ko samjhne mein madad karte hain. Har ek element aapke data security aur aapke rights ko protect karta hai.
Account Verification Process
Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, tab aapka identity verified hota hai. Yeh step aapke account ko secure rakha aur fraud se protect karta hai.
Withdrawal Security
Paise nikalne ke liye aapko apna payment method confirm karna padta hai. Humara system check karta hai ke withdrawal request aapke verified account se aa raha hai.
Session Encryption
Aapka browser aur 10km servers ke beech ka connection HTTPS se encrypted rehta hai. Koi bhi intermediate traffic decrypt nahi kar sakta.
Privacy Controls
Account settings mein aap apni privacy preferences manage kar sakte ho. Email notifications, SMS updates, ya marketing material — sab aapke control mein hai.
Data Request Option
Aap request kar sakte ho ke humara pura data aapko download karke de. Yeh haq international privacy standards se aapko milta hai.
Support Documentation
Agar aapko koi bhi issue ya concern ho apne privacy ke baare mein, to aap support se documentation maang sakte ho jo aapka concern address kare.
Common sawaal aur hum se direct jawab
Nahi. Aapka phone number sirf aapke account verify karne aur withdrawal confirm karne ke liye use hota hai. Koi bhi advertiser, marketer ya third party ko nahi dete bina aapki permission ke.
Bilkul safe. Jab aap JazzCash se deposit karte ho, tab aapka transaction encrypted rehta hai aur processor sirf transaction ID dekh sakta hai, aapka actual balance nahi. Hum aapka JazzCash PIN ya credentials nahi store karte.
Jab aap account delete request karte ho, tab 30 days mein aapka sab personal data permanently remove hota hai. Sirf tax records aur legal documentation retain hote hain jo government ko report karne ke liye zaroori ho.
Nahi. Aapka gaming history, aapka bets aur results sirf aapke account par visible hain. Hum kisi bhi affiliate, marketer ya third party ko yeh data nahi dete. Aapka privacy aapka apna hai.
Humara servers Pakistan aur supported South Asian regions mein hain. Aapka data wo region mein stored rehta hai jahan aapka account registered hai. Cross-border transfer nahi hota bina regulatory requirement ke.
Haan, hum cookies use karte hain taake aapka lobby experience smooth aur personalized rhe. Aap browser settings mein cookies disable kar sakte ho, lekin kuch features affect ho sakte hain. Tracking sirf aapke account activity tak limited hai, public tracking nahi.
Agar legal court order ya proper regulatory request aye, tab hum legal process follow karte hue compliant hote hain. Lekin aapko notify karte hain agar possible ho. Bina proper legal channel ke hum kisi ko data nahi dete.